Replacement window installation is a major investment. While the quality of the windows themselves is important, it’s just as critical to have the right installer pit those windows in your home. Improperly installed windows can leak and cause structural damage to your home, not to mention void your warranty and drive up your utility bills. Before you hire a window installer to put new windows in your home, check references. Do your homework to ensure that the installer you’ve hired is skilled and capable of installing the specific windows you purchased.
Good quality window installers offer good customer service, are knowledgeable about their products, and have expertise in their field. You’ll be able to tell when you’re working with a quality window installer because they’ll answer your questions in a timely manner, they’ll be courteous on the phone and in person, and they’ll have a reputation for excellence. This last part is key.
It’s hard to tell if an installer does good work unless you can speak to someone who has experience with that installer. Contacting references gives you a chance to talk with someone who has first-hand knowledge of that installer’s skills as a craftsman and practices as a business person.
Before contacting references for the window installer you’re thinking of hiring, know what questions to ask. Having a list of questions can help ensure the conversation is productive and revealing of the installer’s performance. Ask open-ended questions such as:
Are you seeking a high-quality, reputable window installer for your home? Contact Renewal by Andersen of New Jersey and New York Metro. All their installers are trained to specifically install Renewal by Andersen windows and their work is covered under your window warranty. You can reach us through our website, or use the toll free number (866) 609-5033.
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