The biggest complaint in the home improvement industry is about unmet promises. You wouldn’t like it either if you don’t get what you pay for. Because you won’t invest in window replacement often—most people only do it once—be sure to choose the right company for the job.
At Renewal by Andersen® of New Jersey and New York Metro, we keep every promise we make. Our A+ rating with the Better Business Bureau speaks for itself. Here’s how you know you’ll get the best home improvement experience if you replace your windows with us:
Setting Your Expectations
Our specialists are dedicated to shedding light on the process. We’ll explain the logic behind every recommendation we may offer, helping you see our vision for your project based on your situation and preference. This way, you’ll be actively involved from start to finish. Our contract will spell out what’s included in the project to ensure there wouldn’t be any unpleasant surprises.
Keeping Customers in the Loop
If you turn to us, you’ll never be in the dark. Our company is committed to keeping you fully informed of what’s happening, when it’s happening, and why it’s happening. Expect us to keep an open line of communication with you, and respond to your messages as soon as we receive them. In the event that we encounter problems manufacturing or installing your double-hung, bay and picture windows, we’ll notify you right away.
Taking Accountability for Possible Shortcomings
As much as we try to do our best in planning window replacement projects, unexpected issues sometimes happen. But even if we fall short of our desired results, you can rest assured that we’d take accountability for any of our shortcomings. More than just providing you stellar warranties, we also have a procedure to address your post-installation concerns in a swift and frictionless fashion.
Entrust the installation of your new bow, sliding, specialty and casement windows only to the company that changed the window replacement culture for the better. Call Renewal by Andersen of New Jersey and New York Metro at (866) 609-5033 today to get your project rolling. We’ll be happy to schedule your free, in-home consultation in Staten Island, NJ, at your most convenient date and time.
