When choosing replacement windows for your home, it’s vital to check your prospects in the same way as you would a doctor or lawyer. Make it a point to choose a professional who employs capable workers to install the windows themselves. Look at proposal and product listings, as well as the price and value relationship of entire window replacement packages.
As there isn’t a single, clear-cut answer on how you can do this effectively, you’ll have to ask certain questions. The subsequent answers you will get are sure to have indicators you can look for when going through the evaluation process. Interview your prospects thoroughly.
Here are seven questions to ask any contractor:
1. What is the Full Name and Address of the Company?
Hire a contractor whose office is nearby—always. Local contractors are more likely to give better service and quicker response rates as they are near your home. Renewal by Andersen® is in Atlanta and can reach you at a moment’s notice.
2. Does the Company Carry Insurance?
A contractor should carry comprehensive liability insurance and workers’ compensation insurance. This will protect you from legal liabilities in the event of untoward incidents during the course of your project. Make sure the insurance coverage includes window projects.
3. Is the Company a Licensed Contractor?
Does your state or city require licenses for contractors? If they do, ask your contractor if he has the necessary licenses as required by the state. In addition, ask if your contractor has credentials from window manufacturers. This can also vouch for the knowledge, professionalism and dedication of your windows contractor.
4. How Long Has the Company Been in Business?
Business operations that fold in under three years may be a sign of an unstable business. At the very least, it may be the mark of a company that’s still on the learning curve. The failure rate of small businesses in the first three years is very high, so make sure to trust established and experienced companies.
5. Will the Company Provide Referrals or References From Previous Jobs?
Request a list of about 5-10 names and phone numbers of recent customers over the last 12 months. Pick some numbers to call from the list. Doing so will help you gauge a contractor’s reliability.
6. What is the Company’s Workmanship Warranty?
Contractors usually warranty workmanship with manufacturer’s warranty against product defects. Renewal by Andersen backs every product with an industry-leading warranty. Their warranties are deeper than any other manufacturer in the country.
7. What Is the Company’s Track Record for Solving Customer Complaints?
How does your contractor handle problems that arise? Many contractors in business for long have experienced disputes at one point. Ask how they resolved such issues to test their reputation.
Looking for a dependable windows company? Renewal by Andersen of Atlanta has all the qualities of a good one. We proudly serve homes and offices in Marietta, GA, as well as other nearby areas. Call us today at (866) 609-5033.
